Shipping & Return Policies

Shipping

Your order will be shipped for ground delivery via UPS. Most orders are shipped and delivered within 2 – 3 business days for most locations.  If you need faster delivery, you can choose express shipping (2nd Day or Next Day Air) for an additional charge.

HAZMAT Items

D.O.T regulated HAZMAT items will be charged accordingly.

For questions regarding your order please contact Lab Supply Specialists at 817-637-5381 or e-mail: beltran95@prodigy.net

Returns

Returns are accepted for full credit within 15 days from the date of purchase.  A minimum restocking fee of 15% will be applied to all returns over 15 days from the date of purchase.  Merchandise is not accepted after 30 days from the date of purchase.

Please call 817-637-5381 to obtain a Return Merchandise Authorization Number.  A Return Merchandise Authorization Number is valid for 10 business days from the date of issue.  A return without a Return Merchandise Authorization Number or an expired Return Merchandise Authorization Number will not be accepted. Returned merchandise must be in the same unit of measure as originally ordered.

Please write the Return Merchandise Authorization Number on a prepaid shipping label and return merchandise within 10 business days to:

Lab Supply Specialists

Return Conditions:

Credit will not be granted for merchandise unsuitable for resale.  Merchandise must be in original packaging and is subject to inspection.  Merchandise that has been marked, affixed with stickers or crushed packaging will not be accepted.

Shortages & Discrepancies

Any product shortage must be reported within 48 hours from receipt of order.

Unauthorized Returns

Special Order” items are not returnable.

Defective merchandise will be repaired or replaced based on manufacturers’ policy.

Lab Supply Specialists P.O. Box 162391 Fort Worth, Tx 76161 Phone: 817-637-5381 Fax: 817-788-8864

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